Terms & Conditions – ReturnGiftEazy

Last updated: 19th November 2025

Welcome to ReturnGiftEazy (“we”, “our”, “us”). By accessing our website, browsing our products, or making a purchase, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. General

  • ReturnGiftEazy provides bulk return gifts and event-based gifting products across India.

  • By using our website or placing an order, you confirm you are at least 18 years old and legally capable of entering into a binding contract.

  • We may update these Terms & Conditions at any time. Continued use of our website implies acceptance of updated terms.

2. Product Information

  • We make every effort to display accurate images and descriptions.

  • Minor variations in color, finish, size, pattern, or packaging may occur due to lighting, screen differences, or manufacturing batches. These variations are not considered defects.

  • All specifications (dimensions, weight, capacity, etc.) are provided as approximate values.

3. Pricing & Availability

  • All prices are listed in INR.

  • Prices, discounts, and product availability may change without prior notice.

  • In case of pricing or description errors, we reserve the right to correct them—even after an order is placed.

  • If a product becomes unavailable after you place an order, we may cancel the order and issue a refund, or provide a suitable alternative if appropriate.

4. Orders & Payments

  • An order is considered confirmed only after successful payment through PhonePe or other approved payment gateways.

  • We do not store or access your payment details (UPI IDs, card numbers, passwords, CVV, etc.).

  • Orders may be canceled by us if they appear fraudulent, violate our policies, or cannot be fulfilled.

5. Shipping & Delivery

Shipping and delivery are governed entirely by our Shipping Policy, which must be read in conjunction with these Terms.

By placing an order, you acknowledge and accept:

  • Standard dispatch and delivery timelines

  • Courier partner delivery attempts

  • Your responsibility to provide accurate shipping details

  • Possibility of delays due to factors beyond our control

📌 For complete details, please refer to the Shipping & Delivery Policy on our website.

6. Returns, Refunds & Cancellations

These are covered comprehensively under our Refund, Return & Cancellation Policy.

Nothing in this Terms & Conditions document overrides or replaces the rules mentioned there.

📌 Please review our Refund, Return & Cancellation Policy for eligibility, timelines, documentation requirements, and exclusions.

7. Privacy & Data Protection

Your privacy is important to us. How we collect, use, store, and protect your information is explained in detail in our Privacy Policy.

📌 Please review the Privacy Policy for full information on data handling.

8. User Accounts

When creating an account on ReturnGiftEazy:

  • You must keep your login details confidential.

  • You are responsible for all activities performed under your account.

  • We may suspend or delete accounts found to be involved in misuse, abuse, or suspicious activity.

9. Prohibited Activities

You agree not to:

  • Use the website for illegal, fraudulent, or harmful purposes

  • Upload or transmit malware, harmful code, or abusive content

  • Attempt to disrupt our website functionality or security

  • Impersonate others or provide false information

  • Copy, misuse, or distribute our product images or content

Violations may lead to suspension of your account, cancellation of orders, or legal action.

10. Intellectual Property

  • All content on ReturnGiftEazy—including product images, designs, descriptions, logos, graphics, and text—is owned by ReturnGiftEazy.

  • You may not copy, alter, reproduce, distribute, or commercially use any part of the website without prior written permission.

Unauthorized use will be treated as a violation of intellectual property rights.

11. Third-Party Services

We rely on various third-party service providers such as:

  • Courier partners

  • Payment gateways

  • Analytics tools

  • SMS/WhatsApp communication services

We are not responsible for:

  • Content on third-party websites

  • Their privacy practices

  • Service interruptions or failures

Accessing third-party tools or links is at your own discretion.

12. Limitation of Liability

To the maximum extent permitted by Indian law:

  • ReturnGiftEazy is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

  • We are not responsible for delays caused by courier partners, logistics issues, weather conditions, or other external factors.

  • Our total liability for any claim relating to your order will not exceed the value of the order placed.

13. Indemnification

You agree to indemnify and hold ReturnGiftEazy harmless against any claims, losses, damages, or legal expenses resulting from:

  • Your misuse of the website

  • Your violation of these Terms

  • Your breach of any applicable laws